The terms that govern your use of Compai. Please read them before using the service.
Effective — October 7, 2026
Compai is a relationship management service for real estate professionals, provided by Compai, Inc. (“Compai”, “we” or “us”) through our website, web application, and related integrations and communications (together, the “Service”).
By creating an account or using the Service, you agree to these Terms of Service and to our Privacy Policy. If you are using the Service on behalf of a brokerage or other organization, you confirm that you have authority to bind it, and “you” includes that organization. If you do not agree, do not use the Service.
The Service helps you keep track of your professional relationships: it stores the contacts you bring to it, records your interactions with them, suggests when and how to follow up, and drafts outreach for you to review. Some of these suggestions and drafts are produced with the help of artificial intelligence.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own business purposes. We may change, add, or remove features of the Service over time.
You are responsible for your account credentials and for everything that happens under your account. Keep your login secure and tell us promptly at info@compai.ai if you believe it has been compromised.
You may choose to connect third-party accounts to the Service, such as an email mailbox, a calendar, or a customer relationship management system. When you do, you authorize us to access those accounts on your behalf, within the permissions you grant, so the Service can do what you have asked it to do. You can revoke that access at any time from the Service or from the third-party provider. Your use of those third-party services remains subject to their own terms, and we are not responsible for them.
You keep ownership of the contacts, notes, messages, documents, and other content you add to the Service or that it collects from accounts you connect (“Your Content”). You grant us a license to store, process, and display Your Content as needed to provide and improve the Service for you, as described in our Privacy Policy.
You confirm that you have the right to upload Your Content, including any personal information about your contacts, and that you will use the Service in line with the laws that apply to you, including laws on commercial email, text messaging, telephone contact, and the protection of personal data.
The Service may draft or suggest messages, but you decide what is sent. Anything sent from your connected accounts or under your name is your communication, and you are responsible for reviewing it before it goes out. Suggestions produced with artificial intelligence can be wrong or incomplete, and you should not rely on them without your own judgment.
The Service offers free and paid plans. Paid plans are billed in advance by subscription, at the price and interval shown when you subscribe, through our payment processor. Subscriptions renew automatically until you cancel. You may cancel at any time, and your paid features continue until the end of the period you have already paid for. Except where the law requires otherwise, payments are not refundable for partial periods. We may change our prices with notice to you before the change takes effect.
The Service, including its software, design, and content other than Your Content, is owned by us and protected by intellectual property laws. Except for the license above, you receive no rights in the Service.
You agree not to:
You may stop using the Service and delete your account at any time. We may suspend or end your access if you breach these Terms, if required by law, or if we discontinue the Service, and we will give you reasonable notice where we can. Upon termination your license ends. Our Privacy Policy describes what happens to Your Content.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY SUGGESTION OR DRAFT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, GOODWILL, OR DATA, ARISING OUT OF OR CONNECTED WITH YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
You agree to indemnify and hold us harmless from any claims, losses, and expenses, including reasonable attorneys’ fees, arising from Your Content, your communications sent through or with the help of the Service, or your breach of these Terms.
We may update these Terms from time to time. When we make a material change, we will post the new Terms here with a new effective date and, where appropriate, notify you through the Service. Continuing to use the Service after the change takes effect means you accept the updated Terms.